Advice

We answer your questions

I booked my classes but I did not received my e-card, is it a problem ?
Yes because since 2018 the cards are electronical.
You just have to show the e-card when you arrive to the meeting point.
How many people need to be in a group for the collective class to take place ?
They take place with a minimum of 4 people. ESF can change the time and not sell the week class to avoid fully booked classes and when there is a lack of snow. It will be replaced by a sell day by day.
When can the 5 or 6 days lessons start ?
The beginners can start on Saturday, Sunday or Monday at last. The non beginners can start later according to schedule.
I arrive on a Sunday, can I start in the afternoon and have morning classes for the rest of the week ?
Yes, we offer you a week class with the Sunday afternoon lesson and a morning lesson for the rest of the days.
Where do I go to start the class ?
* For the classes at the Pré des Preys; the departure and return of the classes are at the top of the Pré des Preys ski cabin
 (green ski cabin) or by the Glovettes chair lift (only during the school holidays) if you stay at the Glovettes.
No road leads to this meeting point.
* During the school holidays, for the classes from 1st star, the departure is at the bottom of the slopes at the Cote 2000 (skicabin departure), the class ends at the Pré des Preys.
For the classes at the Colline des Bains (school holidays only), the meeting point is at the Colline des Bains, route des bains under the heart of the village (opposite the tennis court).
I don't ski myself, do I have to take my kids to the Pré des Preys ?
If the children are the only skiers in the family, ESF offers to accompagny them freely (only during the school holidays). Your children are then taken care of at the bottom of the ski cabin 30 minutes before the departure of the class. At the end of the class, they return at the bottom of the ski cabin with the instructor.
To benefit from this service, you have to get a bib at the ESF desk, in exchange of 20 euros (by cash or check) that we give you back when you return the bib. To avoid any problem, the ESF can take back the dossard and keep the 20 euros if the parents have a ski pass and wrongfully use the service.
When are the medal given ?
After the test on Fridays.
Can I get a refund if I don't come to the class ?
In case of a no show to the class, no refund can be made. This is why you may take an insurance.
No refund can happen except is the ski lifts are totally closed or if you have a medical certificate.

Do I have to wear protections to snowboard ?
The helmet is strongly recommended. Wrist and back protections are advised.
I have never skied. Can I try snowboarding ?
Yes. The two sports are totally different. The two sports require different balance. It is nevertheless easier to start by learning how to ski.